How to Summarize a chat on WhatsApp Web

Generate WhatsApp chat summaries in one click with The Chat Quotient. Save time, stay organized, and recall key details instantly.

Scrolling through endless WhatsApp messages to recall key points can be exhausting — especially when you handle dozens of customer or sales chats every day.

That’s why The Chat Quotient’s Chat Summary feature is a game-changer. With just one click, it generates a clear, AI-powered summary of any WhatsApp conversation — helping you instantly recall what’s important without re-reading long threads.

Let’s see how it works and why it’s one of the most powerful productivity features inside The Chat Quotient.

What Is the Chat Summary Feature?

The Chat Summary feature in The Chat Quotient automatically analyzes the chat history and produces a concise, meaningful summary that highlights the key points of the conversation.

What makes it even smarter is that it adapts to the type of conversation:

• Sales Conversations: Provides key insights such as lead status, deal progress, offer details, and next steps.
• Support Conversations: Highlights the issue reported, solution provided, resolution status, and future follow-ups or learnings.
• And many more..

In short, Chat Summary helps you understand what happened, what’s next, and what matters most — instantly.

How to Generate a Chat Summary

Here’s how you can use the Chat Summary feature on WhatsApp Web using The Chat Quotient (CQ) Extension:

1. Open WhatsApp Web and navigate to the chat whose summary you want to generate.
2. Click the “Summarize This Chat” button from the CQ Bar on right of your screen.
3. If you’re summarizing this chat for the first time, you’ll see a “Generating Summary” screen. Wait a few seconds while the AI processes the conversation. Once ready, your summary will appear in the panel — categorized and formatted for easy reading.
4. You can click “Regenerate Summary” at the top anytime new messages are added to refresh the summary.
5. At the bottom, you’ll find a feedback option — use it to share your thoughts and help improve the feature.

That’s it! In one click, your long chat turns into a clear, structured brief.

Benefits of Using Chat Summary

Here’s how Chat Summary makes your daily WhatsApp workflow faster and smarter:

1. Save Time: Skip scrolling — get a clear overview in seconds.
2. Stay Informed: Recall old conversations instantly, even weeks later.
3. Team Alignment: Share chat summaries with teammates for faster onboarding or handovers.
4. Context-Aware Summaries: Automatically adjusts tone and structure based on chat type (sales, support, internal, etc.).
5. Easy Updates: Regenerate summaries when new messages arrive to keep information fresh.