Your business is more than just WhatsApp. The Chat Quotient is designed to fit into your existing tech stack by integrating with the tools you already use.

Why Integrate?

• Single Source of Truth: Keep your primary CRM (like HubSpot) updated with your latest WhatsApp interactions.
• Automation: Trigger workflows in other apps based on actions in CQ.
• Team Collaboration: Ensure everyone has access to the same information, regardless of which tool they use.

Supported Integrations

We offer native integrations with:

• HubSpot: Sync contacts, notes, and tasks automatically.
• Salesforce: Link your WhatsApp chats to your Salesforce leads and opportunities.
• Zoho CRM: Push data from WhatsApp Web directly into Zoho.
• Google Sheets: Export your lead lists and chat summaries for reporting.

Setting Up an Integration

1. Open the CQ Sidebar.
2. Navigate to the Integrations tab.
3. Click Connect next to your chosen tool.
4. Follow the authorization prompts to securely link your accounts.
5. Configure your mapping (e.g., “Which HubSpot field should ‘CQ Note’ sync to?”).

Custom Integrations via Zapier

If you need to connect to a tool we don’t support natively, you can use our Zapier integration. This allows you to connect CQ to 5,000+ other apps, including Shopify, Slack, and Trello.

Note: The integrations are currently in beta. If you are interested in participating in the beta program, please contact our support team.