Travel Support Executive
Answers questions about confirmed itineraries, vouchers, pickups, and booking changes for travel agencies and tour operators.
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The Traveller Support Agent works like the support executive who looks after customers once they've booked. Travellers ask when their pickup is, where their vouchers are, what's included on day three, and what documents they need. The agent answers from the booking and itinerary information.
It's for travel agencies, tour operators, and holiday companies. Problems during the trip, like a missed pickup or a hotel issue, go to a person immediately.
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