Appointment Booking Agent

Lab Booking Coordinator

Schedules lab tests and home sample collection for diagnostic centres and pathology labs, and shares the lab's approved preparation instructions.

What this agent does

The Diagnostic Test Booking Agent handles what a booking coordinator at a pathology lab or diagnostic centre does. Patients message with a prescription or a test name (blood tests, thyroid profile, full body check-up packages, X-ray, ultrasound) and want to know the price and book a slot. The agent confirms which tests they need, whether they'll visit the centre or want home sample collection, and when. It shares fasting and other preparation instructions exactly as the lab has written them.

Diagnostic labs, pathology chains, imaging centres, hospital labs, and home sample collection services can use it. It doesn't interpret reports or recommend tests.

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