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The Chat Quotient Eazybe

The Chat Quotient vs Eazybe (2026): CRM inside WhatsApp or WhatsApp synced to your CRM

Both work with WhatsApp through a Chrome extension. The main decision is whether your CRM should live inside WhatsApp itself, or whether WhatsApp should feed a CRM you already use.

  • Published
  • Last verified
  • 13 sources

Verdict

Choose The Chat Quotient if you want the CRM, AI agent and campaigns inside WhatsApp Web on your existing number, with no other CRM to run. Choose Eazybe if your team works in HubSpot, Salesforce, Zoho or another CRM and needs chats synced into it, or if you want WhatsApp Business API features such as template broadcasts.

Verdict

Choose The Chat Quotient if

  • You want a standalone WhatsApp CRM extension with no other CRM to run
  • You want AI Reply, Chat Summary and an AI Agent that steps back when a goal is met, set up from ready-made agent templates
  • You want paced campaigns from your own number with daily limits and opt-outs
  • You want per-user pricing with a free plan and no usage-based AI fees to track

Verdict

Choose Eazybe if

  • Your team already lives in HubSpot, Salesforce, Zoho or Bitrix24 and wants WhatsApp chats logged into it
  • You want to connect the WhatsApp Business API for template broadcasts and API-based AI agents
  • You need webhooks or a broadcast API
On this page
  1. At a glance
  2. Who each product is best for
  3. Feature by feature
  4. Setup requirements
  5. AI and automation
  6. CRM, pipeline and campaigns
  7. Pricing and limitations
  8. Privacy and security
  9. Recommendation by use case
  10. Frequently asked questions
  11. Sources

At a glance

  • Yes
  • Partial
  • No
  • Not publicly documented
CriterionThe Chat QuotientEazybe
Where it runsChrome extension inside WhatsApp Web[1]Chrome extension, plus a team inbox and workspace. Works with personal WhatsApp, the Business app and the WhatsApp Cloud API[5]
Standalone CRM (no other CRM needed)Yes[1]PartialLabels, funnels and a team inbox are built in. The product is centred on syncing to your CRM[5][12]
Syncs with HubSpot, Salesforce or ZohoNoStandalone, no third-party CRM sync[1]YesAlso Pipedrive, Bitrix24, LeadSquared, Freshworks and Google Sheets[5]
AI featuresAI Reply, Chat Summary, auto-translation, AI Agent[2][4]AI agents, including a knowledge base agent and BEA Radar chat insights[5][9][12]
Bulk or broadcast messagingYesPaced campaigns with daily limits and opt-outs[4]YesExtension broadcast plus API template broadcasts[10][12]
Free planYesBasic, up to 20 leads[3]Not publicly documentedA Starter plan and a free trial are listed. Prices were not readable on the pricing page[6]
Pricing model$12 and $29 per user per month[3]Per number and per user, plus usage-based AI fees[6]

Who each product is best for

The Chat Quotient

Owner-led businesses and small sales or support teams who run their whole sales process on WhatsApp and want a WhatsApp CRM with AI agents and campaigns, without a second CRM.

Eazybe

Sales teams that already manage deals in a CRM such as HubSpot, Salesforce or Zoho and want WhatsApp conversations logged into it, and teams that want to connect the WhatsApp Business API for template broadcasts and AI agents.[5][6]

Feature by feature

Feature names come from each vendor's own pages. Eazybe's help centre lists many more areas than the table shows.

CriterionThe Chat QuotientEazybe
Lead pipelineYesVisual kanban with multiple pipelines[1]PartialLabels and funnels in the inbox. Deals live in the connected CRM[12]
Notes, reminders and follow-upsYesNotes, to-dos and reminders per chat, with cold-lead alerts[1][2]YesInternal notes and unreplied-chat tracking[12]
Quick repliesYes[2]Yes[6][12]
Scheduled messagesYes[2]Yes[6][12]
Team analyticsNoTeam analytics are not availableYesResponse times, team performance and conversation analytics[12]
Import and export contactsYesCSV import and export of leads[1][3]YesContact upload for broadcasts and report export[12]

Setup requirements

CriterionThe Chat QuotientEazybe
Official WhatsApp Business API requiredNo[1]PartialNot for the extension. Required for AI agents and template broadcasts[5][9][12]
New phone number requiredNoWorks on your existing number[1]NoPersonal WhatsApp and the Business app are supported[5]
Browser extension requiredYesChrome[1]YesChrome extension for the extension workflow[7]
Third-party provider (BSP) or other infrastructureNo[1]PartialAPI features connect through Eazybe as the provider, and CRM sync needs your own CRM account[5][12]

AI and automation

CriterionThe Chat QuotientEazybe
AI reply suggestionsYesOne-click AI Reply from your knowledge base[2]Not publicly documented
AI agent or chatbotYesAI Agent with goals and step-back conditions. Create agents from ready-made templates to configure them quickly[4][13]YesKnowledge base agent trained on documents, websites and chat history. Needs a WhatsApp Business API number[9]
Chat summaries and insightsYesChat Summary with action items[2]YesBEA Radar: AI insights on a chat and deal analysis[12]
Auto-translationYes[2]Not publicly documented
AI pricingIncluded in per-user plans, with plan limits[3]Usage-based. Per-reply amounts are listed on the pricing page[6]

CRM, pipeline and campaigns

CriterionThe Chat QuotientEazybe
Bulk messagingYesCampaigns from CSV, groups, labels or pasted lists[4]YesExtension broadcast, which the help centre says to use with caution, and API template broadcasts with cost estimates[10][12]
Sending pace and limitsYesRandom intervals, daily limits and business hours[4]Not publicly documentedNot detailed for the extension broadcast[10]
Opt-out handlingYes[4]Not publicly documented
Sync with HubSpot, Salesforce or ZohoNo[1]Yes[5][11]
Webhooks and APINoYesWebhooks and a broadcast API are documented[12]
Team seatsPer-user plans[3]Seats included per number, with extra users charged[6]

Pricing and limitations

Public list prices in USD on the date shown. The Eazybe pricing page shows plan names, a monthly and annual option and per-user and per-reply amounts, but its base plan prices appeared as $0 in the page text, so they are recorded as not verified.

CriterionThe Chat QuotientEazybe
Free planYesBasic, free forever, up to 20 leads[3]Not publicly documentedA Starter plan is listed with unlimited users. Its price could not be confirmed[6]
Paid plansStandard $12 and Pro $29 per user per month ($10.00 and $24.17 billed yearly)[3]Scaler, Basic AI and Pro AI. Base prices not verified[6]
Extra usersPriced per user[3]As displayed: $5 per extra user on Scaler, $20 on Basic AI, $66 on Pro AI[6]
AI usage feesNone. AI limits depend on plan[3]As displayed: $0.005 per reply (lite model), $0.01 per reply (heavy model)[6]
Free trialYesOn paid plans[3]Yes4 days on Starter and Scaler, no credit card, as displayed[6]

Limitations to know about

  • The Chat Quotient does not sync with HubSpot, Salesforce, Zoho or other third-party CRMs. It is a standalone CRM.[1]
  • The Chat Quotient does not offer team analytics such as response-time or team performance reports.[1]
  • The Chat Quotient does not use the WhatsApp Business API, so it does not send official template broadcasts.[1]
  • The Chat Quotient's Basic plan is capped at 20 leads and Standard at 100 leads.[3]
  • Eazybe's AI agents and template broadcasts need a WhatsApp Business API number, and Meta messaging charges apply on top of plan fees.[9][12]
  • Eazybe's total cost depends on numbers, extra users, AI replies and wallet credits, so it is harder to forecast from the pricing page alone.[6]

Privacy and security

Only statements published by each vendor are listed.

CriterionThe Chat QuotientEazybe
Where chat data is storedThe Chat Quotient does not store messages or users' personal data. Deals, deal details and reminders are stored encrypted on its secure servers, with disaster recovery in placeEazybe states it does not store messages and that backups go to the user's own Google Drive[8]
Encryption in transitTLS/HTTPS for data in transit, plus separate encryption of personal data in transitTLS/HTTPS for data in transit[8]

Recommendation by use case

  • Use case

    A team that keeps all deals in HubSpot, Salesforce or Zoho

    Better fit

    Eazybe

    Eazybe is built to log WhatsApp chats into those CRMs.[5]

  • Use case

    A small team that wants one place for leads, follow-ups and WhatsApp chats

    Better fit

    The Chat Quotient

    The CRM is the WhatsApp window itself, with a kanban pipeline and reminders.[1]

  • Use case

    Official template broadcasts to opted-in customers

    Better fit

    Eazybe

    Eazybe connects the WhatsApp Business API and documents template broadcasts.[12]

  • Use case

    Outbound campaigns from your own number with pacing and opt-outs

    Better fit

    The Chat Quotient

    Campaigns use random intervals, daily limits and opt-out handling.[4]

  • Use case

    A solo seller who wants AI to draft replies and summarise long chats

    Better fit

    The Chat Quotient

    AI Reply and Chat Summary are included in the per-user plans.[2][3]

  • Use case

    Basic quick replies and scheduled messages on a tight budget

    Better fit

    Either works

    Both list quick replies and scheduling, and both offer a free or trial starting point.

When Eazybe is the better fit

If your leads must live in HubSpot, Salesforce, Zoho or Bitrix24, Eazybe covers that sync and The Chat Quotient does not. Eazybe is also the better fit for WhatsApp Business API features such as template broadcasts, webhooks and API-based AI agents.

Frequently asked questions

What is a good Eazybe alternative that does not need another CRM?

The Chat Quotient is a standalone WhatsApp CRM with its own pipeline, AI agent and campaigns, so no other CRM is needed.[1]

Does The Chat Quotient work with HubSpot, Salesforce or Zoho like Eazybe?

No. It does not integrate with or sync into those CRMs. Eazybe lists integrations with all three.[1][5]

Do I need the WhatsApp Business API?

Not for The Chat Quotient. Eazybe's extension works with personal and Business app numbers, but its AI agents and template broadcasts need a WhatsApp Business API number.[1][5][9]

How does Eazybe pricing compare with The Chat Quotient?

The Chat Quotient charges $12 or $29 per user per month with a free Basic plan. Eazybe charges per number and per user and adds per-reply AI fees, and its base prices could not be verified on the day of checking.[3][6]

Can I run bulk campaigns with either one?

Yes. The Chat Quotient sends paced individual messages with daily limits and opt-outs. Eazybe offers an extension broadcast and API template broadcasts.[4][10][12]

Sources

Researched up to Oct 2, 2026. Primary sources are listed first.

  1. [1]
    The Chat Quotient: WhatsApp CRM (opens in a new tab) Primary

    thechatquotient.com/en/whatsapp-crm

  2. [2]
    The Chat Quotient: productivity tools (opens in a new tab) Primary

    thechatquotient.com/en/productivity-tools

  3. [3]
    The Chat Quotient pricing (opens in a new tab) Primary

    thechatquotient.com/en/pricing

  4. [4]
    The Chat Quotient: WhatsApp broadcast campaigns (opens in a new tab) Primary

    thechatquotient.com/en/whatsapp-broadcast-campaigns

  5. [5]
    Eazybe home page (opens in a new tab) Primary

    eazybe.com

  6. [6]
    Eazybe pricing (opens in a new tab) Primary

    eazybe.com/pricing

  7. [7]
    Eazybe help centre: introduction (opens in a new tab) Primary

    help.eazybe.com/introduction

  8. [8]
    Eazybe help centre: IT security and data handling (opens in a new tab) Primary

    help.eazybe.com/en/faq/it-security-compliance

  9. [9]
    Eazybe help centre: knowledge base agent (opens in a new tab) Primary

    help.eazybe.com/en/ai-agents/knowledge-base-agent/agent-info

  10. [10]
    Eazybe help centre: broadcast messages (opens in a new tab) Primary

    help.eazybe.com/en/productivity/broadcast-messages

  11. [11]
    Eazybe help centre: Cloud WhatsApp (opens in a new tab) Primary

    help.eazybe.com/en/getting-started/cloud-whatsapp/about

  12. [12]
    Eazybe help centre: documentation index (opens in a new tab) Primary

    help.eazybe.com/llms.txt

  13. [13]
    The Chat Quotient: AI agent templates (opens in a new tab) Primary

    thechatquotient.com/en/ai-agents

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