E-commerce Returns and Refunds Executive AI agent for WhatsApp
Returns and Refunds Agent

E-commerce Returns and Refunds Executive

Guides online shoppers through returns, exchanges, and refund status questions for e-commerce and retail stores.

What this agent does

This agent does the job of a returns and refunds executive at an online store. Shoppers message when something doesn't fit, arrives damaged, or isn't what they expected. The agent asks what happened and what they want (a size exchange, a return, or a refund), collects the order ID and photos, and checks the request against the store's return window, item condition rules, and non-returnable categories.

Fashion and apparel brands, kidswear stores, footwear and accessories sellers, electronics retailers, and D2C brands can use it to handle returns consistently without a person reading out the policy every time.

Put this agent to work on your WhatsApp

Install The Chat Quotient, choose this agent from the library, and add your business details. Setup takes a few minutes.

Add to Chrome, It's Free

Get started on your phone

The Chat Quotient is a Chrome extension for your computer. Register with your WhatsApp number now and we'll send you everything you need to finish setup at your desk.

We'll send a 6-digit code to this number on WhatsApp.