Returns and Refunds Agent

SaaS Billing Support Executive

Handles subscription refund and cancellation requests for SaaS and software companies according to their billing policy.

What this agent does

The Subscription Refund Agent takes the role of a billing support executive. Customers ask for refunds after an unexpected renewal, an upgrade they didn't mean to make, or because the product didn't work for them. The agent finds out what happened, collects the account and payment details, and checks the request against the refund window and conditions in the company's subscription policy.

It fits SaaS companies, membership apps, online course platforms with subscriptions, and software products billed monthly or yearly.

Put this agent to work on your WhatsApp

Install The Chat Quotient, choose this agent from the library, and add your business details. Setup takes a few minutes.

Add to Chrome, It's Free

Get started on your phone

The Chat Quotient is a Chrome extension for your computer. Register with your WhatsApp number now and we'll send you everything you need to finish setup at your desk.

We'll send a 6-digit code to this number on WhatsApp.