Travel Cancellations Executive
Explains cancellation terms and collects cancellation and refund requests for travel agencies and tour operators.
What this agent does
This agent takes the role of a cancellations executive. Travellers message when plans change and want to know how much they'll get back. The agent explains the cancellation charges that apply based on the booking's terms and how close the travel date is, then collects the booking reference and details.
It's for travel agencies, tour operators, holiday package companies, and pilgrimage and group tour organisers.
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