AI Agent

An AI Agent That Sells and Supports Customers For You

Give it a goal and your business details, and The Chat Quotient's AI Agent replies to inbound WhatsApp chats instantly — qualifying leads and answering support questions 24/7, then stepping back the moment a human touch is needed.

Add to Chrome — It's Free See Pricing

Search chats

Sample Customer 10:43 AM

AI Inbound Agent replied

Priya Sharma 9:58 AM

Sure, see you Monday!

Support Queue 9:12 AM

Refund request escalated

Sample Customer

online

Agent Active

Hi! Do you have this in blue, and what's the price?

10:42 AM

AI Inbound Agent

Yes, blue is in stock — it's $49. Want me to send the checkout link?

10:42 AM ✓✓

Yes please, can it arrive by Friday?

10:43 AM

AI Inbound Agent

You'll have it by Thursday with express shipping. Here's your link: cq.link/xyz

10:43 AM ✓✓

Type a message

AI Reply AI Inbound Agent Active Agent Active

< 1 min

First reply time

Every inbound chat gets an answer in seconds — not hours later

16 hrs

You're not at your desk

The agent covers nights, weekends, and holidays without extra staff

78%

Of buyers pick the first responder

Replying first wins the deal — the agent makes sure that's you

100%

Inbound chats answered

No lead goes cold in your inbox while you're busy or asleep

How It Works

From Inbound Chat to Handled — Automatically

Customer messages you

A lead or customer sends a WhatsApp message asking about pricing, availability, or support.

Agent checks your playbook

It reads the goal, business info, and audience rules you configured for that agent.

Sends an instant reply

A relevant, on-brand response goes out in seconds — day or night, no typing required.

Steps back when needed

If a step-back condition is hit — a refund request, a frustrated customer — it hands off to you.

Setup

Teach It Your Playbook, Not a Script

No flowcharts or training data. Describe the agent's goal in plain English, give it your business info, and tell it exactly who it's allowed to talk to.

Set a goal like "qualify leads and share the booking link"

Add business info as key details the agent can quote back to customers

Restrict it to specific pipelines, lists, or contacts so it never replies to everyone

Add to Chrome — It's Free See how it works

Edit Agent

1 Basics

2 Business Info

3 Step Back

4 Notifications

Agent Name

Inbound Sales Qualifier

Goal

Qualify inbound leads, answer pricing questions, and share the booking link.

Where It Chats

Pipelines

Sales Pipeline Support Queue

My Agents

New Agent

Drag to reorder — the agent on top replies first when audiences overlap.

Inbound Sales Qualifier

Pipelines: Sales Pipeline • 214 messages sent

Support Queue Agent

Lists: VIP Customers • 342 messages sent

After-Hours Catch-All

Audience: All Contacts • 58 messages sent

Multiple Agents

One Agent for Sales. Another for Support.

Small teams wear a lot of hats — your AI agents can too. Run separate agents for different pipelines, contact lists, or audiences, each with its own goal.

Give each agent its own goal, audience, and business info

Drag and drop to set priority when a contact matches more than one agent

Toggle any agent on or off instantly, without touching the others

Add to Chrome — It's Free See how it works

Human Handoff

Knows Exactly When to Step Back

Automation shouldn't mean losing control. Define, in plain English, exactly when the agent should pause and hand the conversation to you — and get notified the moment it does.

Set step-back conditions like refund requests or frustrated customers

Choose exactly what the agent tells the customer before handing off

Get notified by email or WhatsApp so you can jump in without delay

Add to Chrome — It's Free See how it works

Edit Agent

Basics

Business Info

3 Step Back

4 Notifications

When to Step Back

If the customer asks for a refund, or seems frustrated.

Tell the Customer a Human Is Taking Over

Yes, let them know

No, casually say "I'll get back to you soon"

Don't send any message

Notify Me When Agent Steps Back

Email WhatsApp

Back Next

The AI Agent vs. the old way

Feature	The Chat Quotient AI Agent	Hiring Staff / Basic Chatbots
Replies to chats nights, weekends, and holidays		Business hours only
Understands your specific goals and business info		Rigid decision trees
Hands off to a human when it should
Run separate agents per pipeline or audience
Lives inside the WhatsApp Web you already use
Cost	Included in your plan	Extra salaries or per-seat fees
Setup time	Minutes	Weeks of hiring or scripting

AI Agent FAQs

No. You describe the agent's goal, business info, and step-back conditions in plain English when you create it — there's no scripting, flowchart building, or model training involved.

You define step-back conditions in plain text — like a refund request or a frustrated customer. The moment one is hit, the agent pauses and hands the conversation to you, optionally telling the customer a human is taking over.

Yes. You can create multiple agents, each targeting a different pipeline, list, or audience. If a contact matches more than one agent, you set the priority by dragging agents up or down the list.

Yes. Your WhatsApp Web tab with the Chat Quotient extension needs to be open and running for agents to read and reply to messages — the AI processing itself doesn't run on your computer.

Absolutely. Turn off the agent toggle for any specific chat and it stops replying to that contact immediately, even if the contact matches an active agent's audience.

The AI Agent is included in every Chat Quotient plan. Replies it sends count toward your plan's monthly AI reply quota. See the pricing page for current plans.

Economize tempo. Mantenha-se ágil.

Deixe a IA cuidar do resto

Adicione a extensão do Chrome e transforme como você gerencia conversas do WhatsApp para seu negócio.

Comece Grátis